Privacy Policy

Introduction

At https://self-storage-facility-essex.bestcitypro.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the handling of personal information in alignment with various global privacy laws, ensuring a transparent and secure digital experience for all users.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and associated products offered under the Self Storage Facility brand (hereafter referred to as ‘the Company’ or ‘we’). It is important to be aware that this policy does not extend to third-party platforms, external applications, or services accessed through links on our site, which may have their own distinct privacy agreements.

Processing Activities

This Privacy Policy governs your interactions with us when:

You utilize our applications and services as an authorized user.
You visit any of our websites that reference this Privacy Statement.
We communicate with you through various channels, including emails, newsletters, telephone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and deliver tailored services:

Account Information: Details required for creating and managing your user account, such as usernames, passwords, and email addresses.
Payment Information: Data associated with payment methods you use to make transactions on our platform.
Financial Information: Financial records related to billing, including bank account numbers (partially or fully masked) and cardholder information.
Purchase Information: Details of your purchases, order history, and product preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Your geographic location information, obtained through GPS or other tracking technologies.
Feedback: Personal insights, reviews, and comments you share with us to improve our services.
Social Media Information: If you choose to log in using social media accounts, we may collect data from those platforms (subject to their privacy policies).
Product Information: Data related to products of interest or purchases made on our website.

We gather this information through direct user input, interactions with our platform, and automated tracking technologies. Additionally, third parties might contribute personal data about you, adhering to their respective privacy guidelines.

Cookies

We employ cookies to enhance user experience and provide valuable analytics. Cookies are categorized as:

Strictly Necessary: Essential for the basic functionality of our website and services.
Preference: Remembering your preferences and settings to customize your experience.
Analytics: Tracking aggregated data to understand how users interact with our site, aiding in improvements.

Users can exercise control over non-essential cookies through our built-in Cookie Manager, allowing you to manage your cookie choices.

Retention and Deletion

We retain personal data for the duration required by applicable laws and regulations. Once this period expires or when the purpose for which the data was collected is fulfilled, we implement strict procedures to delete or anonymize your information securely.

Security Measures

The protection of your data is paramount to us. We have implemented robust security measures, including encrypted communication protocols, to safeguard personal information. Additionally, we engage secure third-party processing partners who adhere to stringent privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or solicit personal data from this demographic without parental consent.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

Access and rectification: Request access to the personal data we hold about you and request corrections if inaccurate.
Erasure and restriction: Ask for the deletion of your data or limit its processing under certain circumstances.
Portability: Obtain a copy of your data in a structured, commonly used format, and transfer it to another controller.
Objection: Object to the processing of your data based on legitimate interests or consent.
Non-discrimination: Be free from unfair treatment due to exercising your data rights.
Appeals/Complaints: File complaints with relevant supervisory authorities or contact our privacy team for any data-related queries and concerns.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any amendments will be promptly posted on our website, ensuring transparency.

Contact Information

For inquiries, unsubscribe requests, or if you have questions related to your privacy, please reach out to us:

Email: [email protected]
Address: [Provide Postal Address]